PRIVACYPOLICY

EFFECTIVE DATE: 12/27/2017

This site and applications distributed by Pinnacle are operated by the Pinnacle Group of Companies. We recognize that visitors to our site and users of our applications may be concerned about the information they provide to us and how we handle that information. This Privacy Policy explains how we collect, use, and share information, as well as various options to control how your information is used.

TERMS

In order to help you understand this Privacy Policy, here are definitions for some of the key terms used throughout.

  • Personally-Identifiable Information or “PII” refers to any information that can be used to identify a particular individual, including name, address, telephone number, e-mail address, financial account number, and government-issued identifiers.
  • Non-Personally-Identifiable Information or “Non-PII” refers to information about individuals that, in some cases, could serve to identify a device or browser. Non-PII, however, does not identify an individual.
  • Cookies refers to small text files that can be sent to your computer when you visit a website. Cookies may be set by the site or its third-party service partners. Cookies can be used to keep track of things like your preferences, activities on a site, and where you left off during your last visit. The site or service that places a cookie has permission to read the contents of that cookie each time it communicates with your browser.
  • Tags are also known as pixel tags or web beacons and are small blocks of code on a web page that allow websites to do things like read and place cookies. Tags can collect anonymous information, such as a visitor’s IP address, browser type, operating system, and the time the visitor reached the website.
  • IP Address is an address that allows computers to identify each other and know where to send information. IP addresses can be associated with general geographic areas. Please note, though, that an IP address is not an exact physical address.
  • Flash Cookies or Local Shared Objects are pieces of data that websites you visit may store on your computer. These are like the cookies described above, except that they can also store data more complex than simple text.

INFORMATION COLLECTION

Reviews and Other Submissions

You may post reviews, comments, and other content to our website or applications; send communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, damaging to third parties, or otherwise objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a submission. We reserve the right (but are not obligated) to remove or edit such content, but do not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant the operator of this website and its designees a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display any and all such submissions throughout the world in any media now known or hereafter developed. You grant the operator of this website and its designees the right to use the name you submit in connection with such submission, at their election, but you acknowledge there is no obligation to do so. You represent and warrant that you own or otherwise control all of the rights to the submission; that the submission is accurate; that use of the submission does not violate this policy and will not cause injury to any person or entity; and that you will indemnify the operator of this website and its designees for all claims resulting from your submissions. We have the right but not the obligation to monitor and edit or remove any activity or content. The operator of this website takes no responsibility and assumes no liability for any content submitted or posted by you or any third party.

Other Information You Provide

We also collect information from you when you choose to share it with us to use our site or applications, create an online account with us, request information from us, sign up for newsletters or our email list, post a review, make a purchase, participate in a survey or promotion, or otherwise contact or interact with us. The information we collect may include PII and Non-PII. We may combine the information you provide to us with information (1) from and about you that we automatically collect when you use this or other first party sites, (2) from third parties (e.g., the provider of the goods or services offered on this site), or (3) from other online and offline sources.

Information Automatically Collected

We may use Cookies, Tags, IP Addresses, Flash Cookies, and other technologies to collect certain information about visitors to, and users of, our site or application, to deliver online advertisements that we think would be more relevant to your interests, and to monitor interactions with our emails and online advertisements. Additionally, we may collect online and mobile activity data when you access our mobile applications or use the browser on your mobile device to access our website. We also may use third party advertisements placed by ad networks to support our site. Some of these advertisers and ad networks may use technology such as Cookies, Tags, and Flash Cookies when they advertise on our site, which will also send these advertisers and ad networks information including your IP address, internet service provider, the browser you used to visit our site, and whether you have Adobe Flash installed. Some of these advertisers and ad networks also may use data, such as demographic data, received from third parties to assist in the delivery of advertisements to you. These advertisers and ad networks use the information described above to provide you relevant advertisements based on your online behavior, search activities on our site and on other third-party sites, demographic information and/or general location, so that the advertising you see on our site more closely reflects your interests and needs. You are free to set your browser to decline Cookies, but by doing so, you may not be able to use certain features on the site or take full advantage of all offerings. Check the “Tools” or “Help” tabs in your browser (or your mobile device privacy settings) to learn how to change your Cookie and other tracking preferences. Note that our systems do not recognize Do Not Track headers from browsers.

Information Collected From Other Sources

We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. This information may include name, demographic information, interests, email address, unique device identifiers, and publicly-observed data, such as from online activity, social media and shopping behavior. We may combine this information with the information we collect from you to help tailor our communications to you and to improve our services and products.

Information Use

We may use the information we collect from and about you for any of the following purposes:

  • To fulfill orders, provide service, and communicate with you;
  • To research and develop new products or services;
  • To respond to your inquiries;
  • To provide you and other users with customized site content, targeted offers, and advertising on the site;
  • To customize ads on third party sites, including but not limited to Facebook, Google, and Twitter;
  • To contact you when necessary;
  • To review the usage and operations of our site and improve our content, products, and services;
  • To address problems with the site or our business;
  • To promote the site;
  • To manage our telecommunications networks;
  • To protect the security or integrity of the site and our business;
  • As described to you at the point of data collection; and
  • To use and disclose your credit/debit card information only to process payments and prevent fraud.

Email

If we send you an email advertisement, it will include instructions on how to opt out of receiving such emails in the future. If you elect to opt out of receiving email advertisements, you may still receive emails about your account relationships.

Information Disclosure

We may disclose the personal information we collect from and about you as follows: (1) to the service provider that operates this site and its affiliated companies; (2) to other service providers if the disclosure will enable them to perform a business, professional, or technical support function for us; (3) as necessary if we believe that there has been a violation of the Terms of Use or of our rights or the rights of any third party; (4) to respond to judicial process and provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (5) to third parties offering products or services on this site; (6) to other select third parties that we believe may have offers of interest to you; (7) to promote the site and our business to third parties; and (8) as described to you at the point of collection. We may also share aggregate or anonymous non-personal information with third parties. Also, we may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.

Your California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us in writing at Attn: Privacy Policy 2206 Toledo Rd. Elkhart IN 46516

Links to Other Websites

The site may have links to third-party websites or applications, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites or applications.

Children’s Information

This site is not intended for children under 18 years of age. No one under age 18 should provide information to our site. We do not knowingly collect personal information from children under 18. If you are under 18, do not use, provide information, make purchases, use any of the interactive or public features of this site, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may have.

Our Commitment to Data Security

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our site visitors. While we make efforts to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

If You Have Questions

If you have any questions about this Privacy Policy or the practices described herein, you may contact us at 480-833-4000.

Revisions to This Statement

We reserve the right to revise this Privacy Policy at any time. Please check back from time to time so you are aware of any changes or updates to the policy. We will indicate the policy’s effective date at the beginning of the policy.

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